DIGITAL GUEST GUIDEBOOK
Copy the examples, replace the bracketed fields and remove anything that does not apply. No signup required. For apartments and short-term vacation rentals.
Start with the details guests need to arrive. Then verify your house rules and equipment instructions on site. Read the guide on a phone and check every link. Remove placeholders and anything you cannot verify.
Welcome to [property name]! We’re happy to host you. This guide covers your arrival, the property and our neighbourhood. If you need a hand, contact [host name] on [phone number]. Have a wonderful stay!
Use your own voice and a contact method you actually monitor during each stay.
Address: [street, number, city]. Check-in starts at [time]. You’ll find the entrance [directions]. Collect your keys [instructions]. Parking is available [location and any charge]. If your arrival plans change, contact us on [phone number].
Describe the route from the street to the correct door. Send access codes separately when they should not be available to everyone with the guide link.
Network: [network name] Password: [password] The router is located [location]. If you cannot connect, contact [host name and phone number].
Check capitalization and test the connection before guests arrive.
Quiet hours: [times]. Smoking: [policy and designated area]. Pets: [policy]. Additional visitors and gatherings: [policy]. Recycling and waste: [instructions and bin location].
Keep rules consistent with the booking. Short, specific instructions are easier to follow.
Heating / air conditioning: [simple instructions]. Washing machine / dishwasher: [recommended programme and supplies]. First-aid kit: [location]. For an immediate emergency, call [verified local emergency number]. When safe, notify the host.
Verify equipment instructions and the emergency number for your property’s country before sharing.
Breakfast: [place name and map link] — try [specific recommendation]. Dinner: [name and map link] — [why you recommend it and whether to book]. Walk or activity: [name and map link] — [walking time or helpful tip].
Recommend places you know. A few personal suggestions are more helpful than a long list without context.
Please check out by [time]. Before leaving, please [short list of agreed tasks]. Leave your keys [location]. Take a moment to check you have all your belongings. Contact us in advance if you’d like to ask about a later checkout. Thank you for staying!
Avoid introducing extra duties or charges that were not disclosed during booking.
Use these examples in a message or your own document. In StaayGuide, paste them into the corresponding sections, preview your guide and publish one link. Update the guide for future stays instead of sending another file.
Start with a free draft. Enable publishing when everything is ready.
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